MAVA STYLE is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party or any other entities without your prior approval. MAVA STYLE‘s customer account information is held confidential. Customer information such as name, email address, mailing address, phone number, fax number and billing information is collected for the sole purpose of providing services to our customers.
We will only accept returns within 14 days of your receipt. You will receive a store credit of the same amount you paid for the purchased item(s), excluding shipping and handling fees, provided the condition upon return is the same as when shipped to you. Please make sure all returns are sent in the original packaging to prevent any damage during shipping and enclose a copy of the original invoice/packing slip noting the reason for return. We recommend all returns be insured against loss and shipping damages. We will not issue credit for items not received or damaged in transit to us. Please allow 14 days from the time we receive the return to process your credit. Make sure to contact us before sending us any item(s).
Customer satisfaction is important and a priority to MAVA STYLE, which is why we offer 100% satisfaction. We want each shopper to be thrilled with their purchase and the service they receive from us. It is our purpose at MAVA STYLE to provide top quality & lifetime jewelry that our customers will enjoy wearing or giving as gifts. If for any reason, you are not satisfied with your purchase, simply contact us.